Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
This bundle contains:
A comprehensive PowerPoint presentation covering interview skills
A cover letter template to use when applying for a job
Two CV templates to use when applying for a job
Do your students want to improve their print handwriting? This resource has been created for adults and teens that want their writing to improve to make it clearer and easy to read. This is an essential life skill and will serve them well in the workplace.
The Packet contains a PowerPoint interactive presentation with accompanying worksheets for practice contained in an e-book. You can print off the e-book or print off individual practice sheets from the e-book.
Topics:
What is good handwriting?
Vocabulary associated with handwriting
Warmup for Writing
Letter formation
Letter groups
Pangrams
Form filling
Signatures
Tips for improving handwriting
I often hear people say that they hate their handwriting, or that no one can read it. It is such an important part of communication. Even with email and the internet being a big part of written communication you cannot replace the benefit of a hand written note or message on a card. Not to mention that many workplace forms still need to be filled out manually and it is so important that the writing is clear.
I have used this in my workplace training sessions and learners have enjoyed it and noticed improvements within 10 days of practice. I wanted to get away from all the babyish resources that are just not appropriate to teach adults with.
I hope you enjoy this.
Ready to go resource that has a 30 slide presentation with matching worksheets and activities. This resource is tried and tested in the workplace training environment. Learners enjoy the activities and get a lot out of it. File formats include Word, pdf and PP for editing if required.
**PowerPoint Presentation Content: **
Customer Service Definition
Poor vs Exceptional Service
Why Exceptional Service is Important
Practical Tips to Provide an Exceptional Customer Service Experience
Scenario based role play activities – good and bad examples from You tube clips
Communications, Workplace, ESOL and Computing Resources
Your students will benefit from this interactive, engaging lesson on Conflict Resolution. They will learn how to manage internal and external conflicts. As well as learning about this for employment, social and the business world, it will make life easier for you as a teacher for class management. This resources is also fully editable.
Conflict Management is an important skill for business education, the workplace and the classroom. This resource covers areas of conflict such as competing, avoiding, accommodating, compromising and collaborating in a positive light. Students will enjoy the interactive lesson and real world challenges that this resource provides.
A power point presentation is provided with tasks for learners to complete as well as Teacher Notes that can be printed out to accompany the presentation. All of the files are fully editable so that you can make small changes to suit your audience if required.
The file formats are ppt, word, and pdf so that edits can be made to suit requirements.
Topics:
Definition and Examples of Conflict Management
Key Facts about Conflict
Conflict Management Styles
Skills to Manage Conflict
Task Challenges for Learners | Students
Communications, Workplace, ESOL and Computing Resources
This product is a Crack the Code ANZAC Day remembrance. It is an engaging activity for all ages. Can be used in the workplace, classroom, ESL.
It is provided in both printable and digital form. The digital form is a pdf that learners can simply type directly onto using any platform or device.
Answers are provided.
The Words used are:
Fallen
Wreath
Battlefield
Poppy
Peace
Remember
Gallipoli
New Zealand
Australia
Dawn Service
ANZAC
Bugle
Your students will love these task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills.
Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions.
Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well.
Refer to the preview for more information and to find step by step quick instructions for creating the task cards. Its as easy as printing, laminating and cutting. (or if you don’t want to laminate, just print out on card stock). Once prepared they are ready and done for years to come.
I hope you enjoy using these, as much as my students have.
Are you looking for a comprehensive resource to teach your high school students about the importance of mobile phone etiquette in the workplace? Look no further! This engaging and informative product is designed to captivate your students’ attention while providing them with essential skills for professional success.
The “Mobile Phone Etiquette in the Workplace” resource offers a variety of activities that will empower your students to navigate the digital landscape with professionalism, respect, and productivity. With these carefully crafted materials, you can effectively teach your students the dos and don’ts of mobile phone use in professional settings.
This is a ready to use, no prep pdf that comes with teacher instructions, student worksheets, questions and options for other classroom activities. There is a digital version (students type directly onto a pdf) and a print option.
This resource includes:
Reading Passage: A one-page reading passage that explains the significance of mobile phone etiquette in the workplace. It covers essential topics such as limiting personal phone use, appropriate volume control, and maintaining professionalism in written communication.
10 True/False Questions: Assess your students’ comprehension with these ready-to-use true/false questions. The answers are provided for easy grading and immediate feedback.
**10 Comprehension Questions: **Challenge your students’ understanding of the reading passage with thought-provoking comprehension questions. These questions will encourage critical thinking and ensure a deeper grasp of the material.
Classroom Activities: Engage your students in meaningful learning experiences with a range of interactive classroom activities. From role-play scenarios and group discussions to case study analysis and debate, these activities foster active participation, collaboration, and real-world application of mobile phone etiquette principles.
By utilizing this resource, you will empower your high school students with the knowledge and skills needed to excel in future professional environments. Prepare them to be responsible, respectful, and productive individuals in the digital age.
If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
From Beginners to Advanced Word processing Training Manuals, worksheets and activities. Suitable for teachers, corporates and students. Fully editable in both word and pdf format.
This diagram can be printed out for ESOL learners who are studying the future tenses. It covers Present Continuous, Present Simple, Be going to and Will. The diagram demonstrates both useage and form and provides examples. The can be incorporated into a lesson or used on its own.
It also has a handout for students to complete. They do this by writing their own sentences into the speech bubbles using the correct form.
When I used it, I had a colour copy enlarged to A3 and also provided the learners with an A4 copy. They very much appreciated it.
Separate resources that can be used as icebreakers, warmers, parts of lessons, and in some cases whole lessons. Developed for Adults.
Business emails - 20 page e-book
The Verb 'To Be' simple present
Future tense diagrams and activities
Homophones
Synonym and Antonym worksheets and activities
Present and past tense irregular verb game
Things in Common Icebreaker
Giving good verbal instructions
Small Talk Presentation - Interactive lesson
This resource contains a 20 slide editable PPT presentation and pdf file suitable for ESOL, ESL and workplace learners. Small Talk is an essential communications skill. The presentation is colourful, to a professional standard and has lots of clip art and activities for learners to engage in. It also has a printout for the teacher that gives directions for activities for each slide that is useful as a Lesson Plan.
Learning Objectives:
Understand the meaning of Small Talk.
The benefits of using it.
Know when it is appropriate to use.
Understand what Small Talk is not.
Be able to engage in Small Talk.
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Communications, Workplace, ESOL and Computing Resources
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This is a great Crack the Code puzzle to use to review vocabulary around the theme of Easter. There are 12 words listed. Can be used for ESL, workplace training, or classrooms as part of a lesson, as an activity for early finishers or just a fun challenge to begin or wrap up a lesson.
The files come in both pdf and word versions in case minor changes are required for your audience.
Words:
Christian
Easter Bunny
Easter
Easter Egg Hunt
Resurrection
Easter Egg
Crucifixion
Celebration
Easter Basket
Hot Cross Bun
Cross
Good Friday
This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts.
I have used this to teach students and workplace learners with much success.
Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves.
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Communications, Workplace, ESOL and Computing Resources
Use this when you or your class are planning to deliver a presentation. It contains all the steps required to ensure a successful outcome.
You can use this as a group or individual activity. There are some helpful discussion points for groups. All items must be checked before students practice the presentation.
This resource features a basic Health and Safety Crossword puzzle and a Mix N Match Activity using the same Word Bank. Suitable for workplace training and ESL / ESOL learners.
These activities are ready to use. Simply print out and go. Answer keys are provided.
File formats are easily editable being provided as a Word and pdf.
This is a complete lesson on complaint resolution using the TACTICS method.
The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included.
The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided.
I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback.
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Communications, Workplace, ESOL and Computing Resources
This resource contains various phone call situations written on role play cards that occur at work. It also contains a set of blank cards for learners to make up their own scenarios as well as message pad templates. Learners can role play situations and practice their telephone answering skills.
It is important that the person answering the call uses correct telephone etiquette and takes down the message accurately.
They can be used as part of or a whole lesson on telephone etiquette, which is an important customer service skill.
Instructions:
1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required.
2. Print out as many copies of page 3 as you need. (Will depend on number of pairs).
3. Cut out with scissors or guillotine
4. Page 5 contains phone message pads. Use them to take messages.
To do the activity, all you need is two students, one with paper and pen for taking a message. Have your students sit back to back so they cannot use non-verbal cues to understand what their partner is saying. That way the role-play will be more like a real telephone conversation.
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Communications, Workplace, ESOL and Computing Resources
Are you looking for no prep, engaging resources on Health and Safety in the Workplace? This lesson starts with a reading passage and has true / false questions as well as more in depth comprehension questions for students to answer.
What’s Included:
One-Page Reading Passage: Our one-page reading passage introduces students to the vital concepts of workplace health and safety. This high school level content is designed to be informative, accessible, and thought-provoking.
10 True/False Questions: Test your students’ understanding with 10 true/false questions that cover key points from the reading passage. These questions encourage critical thinking and comprehension, allowing you to assess their grasp of the topic.
10 Comprehension Questions: Deepen your students’ engagement with the topic using our carefully designed comprehension questions. These questions encourage students to think critically about workplace safety concepts and apply their knowledge.
Answer Sheets: No need to worry about grading! We provide answer sheets for both the true/false and comprehension questions, making assessment a breeze.
Clear Instructions: Our easy-to-follow instructions guide you through using this resource effectively in your classroom, whether in-person or through distance learning.
10 Optional Activities: Take your teaching to the next level with 10 additional optional activities. From case studies to safety skits, these activities are designed to captivate your students’ interest and enhance their understanding of workplace health and safety. These activities are perfect for differentiation and promoting active participation.
If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
This resource contains a Christmas Crossword, Word Search and Match Words activity.
Use it as a fun starter or finisher with all different grades or as an ESL resource to recap Christmas vocabulary.
Use this Free resource for when you want to brainstorm any idea with your team or class. The technique of brainstorming can be used to solve problems or come up with new ideas.
The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required.
There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session.